política de privacidad

Effective Date: August 20, 2022 (Amended August 13, 2025)

Ark Talent Solutions, LLC DBA Ark Resource Group (“we,” “our,” or “us”) is committed to respecting your privacy and protecting the personal information you provide to us through our website, job applications, job board powered by Zoho Recruit, and community referral programs. This Privacy Policy explains how we collect, use, share, and safeguard your information, as well as your rights regarding that data.

By accessing our website, applying for jobs, or participating in our programs, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from candidates, employers, and community members:

Personally Identifiable Information (PII): Name, email address, phone number, mailing address, date of birth, and government-issued identification (when required).
Employment Data: Resumes, job history, certifications, references, cover letters, and supporting materials submitted via our Zoho Recruit job board.
Recruitment & Application Data: Candidate status updates, interview notes, placement results, and communication history.
Website & Usage Data: IP address, browser/device details, cookies, and analytics data collected through Meta Pixel, Google Analytics, and Zoho Recruit tracking tools.
Community Impact Data: Information provided for health insurance referrals and nonprofit assistance programs, such as household size, income details, or eligibility documents.
Voluntary Submissions: Any other details you provide by contacting us, completing forms, or uploading documents.

2. How We Use Your Information

We use collected data for the following purposes:

Recruitment & Employment Services
Process and evaluate applications received through Zoho Recruit.
Match candidates to current and future job opportunities.
Provide sourcing, screening, and placement support to employers and staffing agencies.
Business Operations
Improve our website and online platforms.
Monitor performance, user behavior, and traffic trends.
Retarget ads and optimize outreach through Meta Pixel and Google Analytics.
Maintain compliance with legal, tax, and regulatory obligations.
Community Impact & Health Assistance (see Section 6 below)
The “Apply Once – We’ll Do the Rest” submission form.
Match candidates to current and future job opportunities across verified staffing agency and employer networks.
Provide sourcing, screening, manual resume assistance, and personalized placement support to employers and staffing agencies.

2A. “Apply Once – We’ll Do the Rest” Program

As part of our job placement initiatives, Ark Resource Group now offers a streamlined application process called “Apply Once – We’ll Do the Rest.”

When you submit your resume or work history through this feature, our team manually reviews your information to match you with suitable positions offered by verified employers and staffing agencies across South Florida.

We may collect and process the following information specific to this program:

Resume or work history details (including past employers, skills, and experience)
Preferred job type, pay rate, location, and availability
Contact information and communication history related to job matching
Optional background check or eligibility details (only with your consent)

Your information may be used to:

Create or update your candidate profile in our database
Format or adjust your resume for clarity before submission to employers
Connect you directly to staffing agencies or hiring partners participating in our community hiring campaigns
Notify you of matching opportunities and assist you through the application process

Ark Resource Group does not use automated systems or AI tools to evaluate candidates. All submissions are reviewed by trained sourcing specialists to ensure fair, human-based evaluation.

We do not sell applicant information and only share it with trusted staffing agencies or nonprofit partners involved in job placement or employment support services.

3. Sharing Your Information

We do not sell or rent personal information. We may share data only under the following conditions:

Zoho Recruit Platform: Applications and candidate data are securely stored and processed through Zoho Recruit under their privacy policies.
Employers & Staffing Agencies: Candidate resumes and application details may be shared with employers or agencies that are recruiting through Ark Resource Group (with applicant consent).
Affiliated & Nonprofit Partners: Data collected for community programs (e.g., health insurance referrals) may be shared with Findandbuyonline.com dba FAB Group and nonprofit organizations such as the Health Awareness Foundation for Life (HAF), High Impacto, Interamerican Community Alliance, and other vetted partners.
Third-Party Vendors: Service providers that help us operate (e.g., background check providers, payroll processors, IT and analytics platforms).
Legal Obligations: When disclosure is required by law, court order, or government request.

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience and marketing effectiveness:

Meta Pixel: Delivers targeted job and service advertisements across Meta platforms.
Google Analytics: Tracks visitor activity, traffic, and performance trends.
Zoho Recruit Tracking: Monitors job applications, candidate movement, and portal activity.

Users may disable cookies or adjust preferences via browser settings or through Facebook Ad Settings
and Google Ad Settings.

5. Data Security

We apply administrative, technical, and organizational safeguards to protect your information, including encryption, secure servers, and access restrictions. While we work diligently to secure your data, no online system can be guaranteed completely secure.

6. Community Impact & Health Assistance

As part of our Community Impact initiatives, Ark Resource Group refers individuals to our affiliated company, Findandbuyonline.com dba FAB Group, which partners with nonprofit organizations such as Health Awareness Foundation for Life (HAF), High Impacto, Interamerican Community Alliance, and others to deliver community-focused support.

Through these partnerships, applicants and community members may receive:

Health Insurance Referrals – Connections to nonprofit providers of free or low-cost health insurance enrollment assistance.
Document Preparation Support – Help preparing required paperwork for Medicaid, Medicare, ACA Marketplace plans, or related benefits.
Benefit Guidance – Information about available coverage options, eligibility requirements, and program rules (as provided by nonprofit partners).

⚠️ Important Disclaimer:

Ark Resource Group and FAB Group are not licensed insurance brokers or agents.

All eligibility decisions, application approvals, and coverage determinations are made solely by nonprofit partners or their designated representatives.

By participating in these referral services, you agree that Ark Resource Group is not responsible for coverage decisions, delays, denials, or outcomes.

7. Data Retention

Candidate resumes and recruitment data may be retained for up to 24 months in Zoho Recruit unless deletion is requested.

Health insurance referral data will be stored only as long as necessary to complete the assistance process, after which it will be securely deleted or anonymized.

Certain records may be retained longer if required by law, regulation, or compliance standards.

8. Your Rights

Depending on applicable law, you may:

Request access to the personal information we hold.
Request corrections or updates to inaccurate data.
Request deletion of personal information (subject to legal or operational requirements).
Withdraw consent for optional uses (e.g., marketing communications).
To exercise your rights, contact us at the email below.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted immediately.

10. Community Collaboration & Misinformation Prevention

Ark Resource Group works alongside local authorities, nonprofit organizations, and community partners to ensure accurate, trustworthy information is provided to the public. We are committed to preventing misinformation by verifying that all employment, health, and community-related guidance originates from reliable and approved sources.

11. Updates to This Policy

We may update this Privacy Policy to reflect new laws, technology, or operational practices. Updates will be posted on this page with the revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.

This amendment includes provisions related to our “Apply Once – We’ll Do the Rest” feature, effective October 21, 2025.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: contact@arkresourcegroup.com

Website: www.arkresourcegroup.com

Company: Ark Talent Solutions, LLC DBA Ark Resource Group